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Privacy Policy

Privacy Notice pursuant to Article 13 of Regulation (EU) 2016/679 (GDPR)

Sysware S.r.l. is committed to protecting the privacy and personal data of users visiting this website.
This Privacy Policy describes how personal data are collected, processed, stored and protected through the website.
This notice applies exclusively to this website and does not apply to any third-party websites that may be accessed through external links.

1. Data Controller

Sysware S.r.l.
Via Clara Maffei, 14/A
24121 Bergamo – Italy
VAT No.: IT03043830169
REA: MANCA

E-mail: info@sysware.it

Legal Representative: Davide Beretta

2. Principles of Processing

Personal data are processed in accordance with the principles of:

  • lawfulness;
  • fairness;
  • fairness;
  • transparency;
  • data minimization;
  • accuracy;
  • storage limitation;
  • integrity;
  • confidentiality.

Appropriate technical and organizational measures are adopted to ensure the security and protection of personal data.

3. Categories of Personal Data Processed

Browsing Data

The IT systems and software procedures used to operate this website automatically acquire certain personal data during their normal operation.
Such data may include:

  • IP addresses;
  • browser type;
  • operating system;
  • date and time of access;
  • pages visited;
  • technical information related to the user’s device.

These data are processed solely for technical, statistical and security purposes.

Data Voluntarily Provided by Users

Users may voluntarily provide personal data through the contact form available on the website.
Collected data may include:

  • first and last name;
  • e-mail address;
  • company name;
  • telephone number;
  • message content.

Providing such data is optional, however failure to do so may prevent Sysware from responding to the request.

Third-Party Data
Should users provide personal data relating to third parties, they guarantee that they are authorized to do so and assume full responsibility for such processing.

4. Purposes of Processing

Personal data are processed for the following purposes:

  • responding to inquiries submitted through the contact form;
  • providing information regarding products and services;
  • managing communications requested by users; ensuring proper website operation;
  • maintaining the security of IT infrastructure;
  • preventing unlawful or fraudulent activities;
  • complying with legal obligations.

5. Legal Basis for Processing

Personal data are processed on the basis of:

  • pre-contractual measures requested by the data subject;
  • the legitimate interest of the Controller in managing and securing the website;
  • compliance with legal obligations.

Providing personal data is optional, although failure to provide them may prevent the requested service from being delivered.

6. Third-Party Services

OpenStreetMap

The website uses maps based on OpenStreetMap.
Displaying maps may involve the processing of technical information such as users’ IP addresses.
Further information is available at: https://osmfoundation.org/wiki/Privacy_Policy

Google Fonts

This website uses fonts provided by Google Fonts.
When pages are displayed, technical information such as users’ IP addresses may be transmitted to Google servers.
Further information is available at: https://policies.google.com/privacy

7. Data Recipients

Personal data may be processed by:

  • authorized personnel of Sysware S.r.l.;
  • consultants and collaborators;
  • IT service providers; hosting providers;
  • website maintenance providers; public authorities when required by law.

Personal data are not publicly disclosed.

8. Data Retention

Personal data are retained only for the period necessary to achieve the purposes for which they were collected and in compliance with applicable legal obligations.

9. Collegamenti a social network e servizi esterni

The website contains links to external platforms such as:

  • LinkedIn
  • X (formerly Twitter)

These links do not involve the automatic transmission of personal data to the respective providers until the user voluntarily decides to access such platforms.
Once users visit these external websites, the processing of personal data is governed by the privacy policies adopted by the respective providers.
For further information, please consult:

10. International Data Transfers

The use of third-party services may involve the transfer of personal data outside the European Economic Area.
Such transfers are carried out in accordance with the safeguards provided by the GDPR.

11. Data Subject Rights

Data subjects may exercise the rights granted under Articles 15 et seq. of the GDPR.
In particular, they may:

  • access their personal data;
  • request rectification;
  • request erasure;
  • object to processing; request restriction of processing;
  • request data portability where applicable.

Requests may be submitted to: info@sysware.it
Data subjects also have the right to lodge a complaint with the competent supervisory authority.

12. Artificial Intelligence Generated Content

Some images displayed on this website may have been created using Artificial Intelligence technologies.
Such images are intended solely for illustrative purposes and do not necessarily depict real persons, environments or situations.

13. Amendments

This Privacy Policy may be modified or updated at any time.
Users are encouraged to periodically review this page.

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Operational Office

King Kong Business Center
via Zanica 19/K – 3° Piano
24050, Grassobbio (BG) - Italy
Tel: +39.0350393027 int. 100
M: +39.3491546309

Legal Office

Via Clara Maffei, 14/A
24121 Bergamo – Italy
VAT N. IT03043830169